Returns & Exchanges

 

Exchange: Within 45 days of the order delivery date, if stock is available.
Refund: Within 30 days of the order delivery date.
Store Credit: Full refund in a digital Gift Card within 45 days of the order delivery date.

*Free return shipping is included
 

CLICK TO START A RETURN OR EXCHANGE

GLOBE will happily exchange or refund your item provided the item and its packaging is in its original condition with the original tag attached.
Refunds and exchanges are not available on free, promotional, or discounted items.
Free return shipping is available on all returns/exchanges. 

 

Refund: Once your return package is verified by FedEx/USPS, please allow 3-5 additional business days for your bank to process the return.

Store Credit: Once your return package is verified by FedEx/USPS, you will receive a refund in the form of a digital gift card within 24 hours. 

Exchanges: We will exchange your item for a different size or color, but both items must have the same value. At this time, we cannot guarantee stock availability, so please return your original order as soon as possible after receiving your prepaid return shipping label. If the item isn't available, or is a greater value than the original item, we recommend exchanging for store credit & placing a new order once the digital store credit is received.

*Please note, that any original shipping costs cannot be refunded because those charges have already been paid to UPS/USPS.*

We only process returns and exchanges through the portal linked above.
GLOBE does not accept any responsibility for products/orders returned outside the return portal.
For additional assistance, please reach out via Live Chat (M-F 8:30-5PM PST), email us at customerservice@globebrand.com, or call: 1 (855) 594-1994.
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